Overview
+Care ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
- Account Information: Name, email address, and payment information when you sign up
- Profile Information: Any additional information you choose to share in our community
- Communications: Messages you send through our platform or to our support team
Information Collected Automatically
- Usage Data: How you interact with our service, pages visited, and features used
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your membership and payments
- Connect you with your chosen creator circle and the +Care community
- Send you updates, newsletters, and community announcements
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
Information Sharing
We do not sell your personal information. We may share your information with:
- CrowdHealth: To facilitate your health sharing membership, we share necessary information with CrowdHealth as our health sharing partner
- Circle Leaders: Your chosen creator/community leader may have access to your name and membership status to facilitate community engagement
- Service Providers: Third parties that help us operate our service (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Export your data in a portable format
Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
Children's Privacy
+Care is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@pluscare.so.